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FAQ

THE MOST COMMON QUESTIONS

  • Can I track my order?
    Yes, once your order is shipped, you'll receive a tracking number/link via email. You can use this number/link to track your package.
  • How can I contact customer support at The Crafters Store?
    At The Crafters Store, we value our customers and strive to provide excellent customer support. You can reach our customer support team by emailing the.tc.crafters@gmail.com or by calling our number at 88156 49223. Our dedicated team is available to assist you with any questions, concerns, or issues you may have regarding your orders, products, or shopping experience. We are committed to ensuring your satisfaction and are here to help in any way we can.
  • Do you offer discounts for bulk orders?
    Yes, we at The Crafters Store offer discounts for bulk orders. Customers can reach out to our customer service team for more information on our bulk order for more information and personalized assistance with your order. This all can be done via Contact Us page by raising a query
  • Are your products ethically made?
    Yes, we are committed to ethical manufacturing practices. We work closely with our suppliers to ensure fair wages, safe working conditions, and environmentally sustainable production methods.
  • What are your shipping options?
    We offer standard and expedited (currently paused and extra charges might applicable) shipping options. Standard shipping typically takes 4-6 business days, while expedited shipping delivers within 1-2 business days.
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